In modern business, inclusivity is incredibly important. Most companies work hard to serve as many customers as they can, and will invest huge amounts of money into this area. In most cases, a lot of this work will be focused on making a place easy to access, removing limitations which disabled people may face there. This sort of work isn’t easy, though, and you’ll need to be dedicated to achieve it. To help you out, this post will be going through some of the areas within your business which should be considered when you’re thinking about ease of access and inclusivity.
If someone can’t get through the door into your company, it’s unlikely that you’ll ever be able to sell anything to them. Of course, though, solving this issue isn’t exactly simple. In most cases, steps or stairs will be the biggest barrier someone will face when they enter your company. Thankfully, though, this area can be made nice and easy with ramps. In other cases, the issue you will face will be space. Wheelchairs and mobility scooters are very large, and they will struggle to get through gaps which aren’t wide enough. To solve this, wide doors can be added to your premises, or you could look for some ways to bring products outside.
While waiting to be served by your dutiful employees, your customers will likely have to go through a queue system. In most cases, areas like this are very wide and will enable people in wheelchairs to make their way through nice and easy. To achieve this in your business, you might need some help, though. A website like http://www.fireflystoresolutions.com/c-1022-crowd-control.aspx can give you all of the crowd control tools you could possibly need, along with the right pieces to put it together. Along with this, though, you should also consider the space and layout of the system you build. Most companies will have a minimum acceptable gap in their queues, and having something like this will make it easier for you to treat everyone the same.
Finally, it’s time to think about the different facilities your business offers. A lot of companies offer toilets to their customers, giving them a place to relieve themselves and clean up. But, of course, being handicapped could make using something like this very difficult. Having special toilets which are designed to accommodate large items is a good way to solve this issue. Along with this, though, you should also think about options like induction loops for people with hearing aids, as well as the way you use colors for people with bad eyesight. With this sort of effort, more and more people will be able to use your business.
Hopefully, this post will give you a good idea of what can be done when you’re trying to make your business easier to access. A lot of companies ignore this area, choosing to save money and time, instead. But, in most cases, this will limit the amount of customers you can serve, forcing you to turn some away.